Workplace Harassment and Violence

Price: $48.00

4.0 AANA Class A CE Credits

Course Expiration Date: 11/14/2023

This program has been prior approved by the American Association of Nurse Anesthesiology for 4.00 Class A CE credits; Code Number 1039859; Expiration Date 11/14/2023.

AANA is an approved provider by the California Board of Registered Nursing, CEP # 10862.

MyCEcredit is approved as a provider of nursing continuing professional development by The Alabama State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation Code # 5-133. 4.0 Contact Hours

No outside financial support.


The participant will be able to:

  1. Define workplace harassment.
  2. List three strategies for used to respond to an angry or aggressive person.
  3. Discuss the purpose of policies and procedures.
  4. Identify measures to prevent harassment, bulling, and violence in the workplace.


Healthcare workers need training in workplace violence resolution.

•       Patients have attacked 80% of Emergency Medical Services personnel.

•       Homicide is the second leading cause of workplace death for home healthcare workers.

•       78% of Emergency Department physicians and 100% of Emergency Department nurses have experienced violence from patients within the last year.

•       The annual incidence of physical assault in a psychiatric setting is 70%.

•       Among nursing homes with dementia units, 59% of nursing aides reported being assaulted by patients weekly and 16% daily.

•       46% of nurses reported some form of workplace violence during their five most recent shifts.

•       Between 2000 and 2011, there were 154 shootings with injury either inside or on the grounds of American hospitals.

I’m not concerned with your liking or disliking me. All I ask is that you respect me as a human being.

Jackie Robinson


20 Randomized Question Exam 80% or better required for CE credits.

Two attempts allowed.